Infos about download-articles

For download-articles applies:

Corporate clients with a valid EU VAT-ID
  • When you order, your license will be created manually and delivered by email no later than the working day after receipt of payment.
  • For most of the download articles offered by us, we offer trial versions in the download area with which you can work without restrictions for a certain period of time. This way you can get started immediately, even on weekends.
  • If you would like to have a DVD, please add the FILOU Backup DVD to your shopping cart. The DVD and license will then usually be shipped on the next working day.
Private customers
Who are located in Germany or non EU countries.

  • When you order, your license will be created manually and delivered by email no later than the working day after receipt of payment.
  • For most of the download articles offered by us, we offer trial versions in the download area with which you can work without restrictions for a certain period of time. This way you can get started immediately, even on weekends.
  • If you would like to have a DVD, please add the FILOU Backup DVD to your shopping cart. The DVD and license will then usually be shipped on the next working day.

Who are located in a EU countrie (other than Germany)

  • When you order, your license will be created manually and shipped by regular mail or DHL no later than the working day after receipt of payment.
  • For most of the download articles offered by us, we offer trial versions in the download area with which you can work without restrictions for a certain period of time. This way you can get started immediately, even on weekends.
  • If you would like to have a DVD, please add the FILOU Backup DVD to your shopping cart. The DVD and license will then usually be shipped on the next working day.